Corporate Program for Raiffeisen Bank Aval

On July 1–2, a corporate program on the subject of Change Management was held for Raiffeisen Bank Aval managers. During the two days of studies the participants discussed importance of changes under today’s conditions of companies development as well as challenges that companies are facing on their way to success.

Pavlo Sheremeta [the Dean of kmbs] was telling the managers about theory of change management basing on Kotter’s theory of 8 steps to successfully transform a company. Then the participants have had an opportunity to share their own experience in making changes in Raiffeisen Bank Aval and to discuss key problems with their colleagues.

By means of business game, the participants together with Serhiy Gvozdiov [kmbs professor of operations management and implementation of TOC] studied an operational approach to change management, that is, determined areas of focusing efforts and communication in the team during changes. How changes affect financial indicators and how financial indicators affect changes–these as well as other financial aspects were discussed by Mykhajlo Kolisnyk [Head of the kmbs School of Finance]. A special revival was caused by a question of the head’s of company role in changes implementation; of how important it is to combine qualities of a leader and a manager.

In the course of the program, managers discussed importance of changes in a company, considered various approaches to change management, and determined the sort of changes that Raiffeisen Bank Aval requires on its current stage as well as their own role in its implementation. On its part, the kmbs team wishes the participants success and inspiration in performing changes that will be all to the good!

Raiffeisen Bank Aval holds a leading position in net assets among Ukrainian banks. In the beginning of 2007, the bank served 3.9 million private clients and over 240 thousands corporate bodies. The bank is willing to further improve the quality of service using its own experience as well as that of the member banks of Raiffeisen International Group combined with newest technologies.